Who we are

Techrail Retail Services Limited is a metal fabrication and retail display manufacturer based at 11-17 Willoughby Place, Millfield, Chard, Somerset, TA20 2BB. In this policy, “Techrail”, “we”, “us” and “our” refer to Techrail Retail Services Limited.

Information we collect

We may collect information that you choose to provide when you contact us, request a quotation or discuss a project, including:

your name and contact details;
your company and project requirements; and
any other information you include in your enquiry or correspondence.

We may also receive basic technical information, such as browser and device details, when you use our website.

How we use your information

We use information to respond to enquiries, prepare and manage quotations, provide requested services, communicate about projects, maintain our website and meet our legal and regulatory obligations. We do not sell your personal information.

Our lawful basis

Depending on the circumstances, we process personal information because it is necessary to respond to your request or take steps before entering into a contract, because we have a legitimate interest in operating and improving our business, because we are legally required to do so, or because you have given consent.

Sharing and retaining information

We may share information with trusted service providers who help us operate our website, communications or business, and with professional advisers or authorities where required. We keep information only for as long as it is needed for the purpose collected, to manage an ongoing business relationship, or to meet legal, accounting and reporting requirements.

Cookies

Our website may use essential cookies or similar browser storage to support core functionality and remember your cookie preference. Where optional cookies are introduced, we will ask for your permission before using them. You can control cookies through your browser settings, although disabling essential cookies may affect how the website works.

Your rights

Subject to legal limits, you may ask us for a copy of your personal information, ask us to correct or erase it, restrict or object to certain processing, or withdraw consent where processing is based on consent. To make a request, email info@techrail.co.uk. You also have the right to complain to the UK Information Commissioner’s Office.

Third-party links and updates

Our website may link to third-party websites, including social networks. Their own privacy policies apply to any information you provide on those sites. We may update this policy from time to time; the latest version will always be published on this page.

Privacy Policy